A Family-Oriented Approach You Can Trust

Unlike larger cleaning companies that bind you to long-term contracts, we prioritize flexibility and familiarity. As a family-oriented organization, we believe in building lasting relationships with our clients. You'll see familiar faces at each cleaning—people you will become to know and trust. We are dedicated to understanding and meeting your unique needs with every visit.

Featured Principles

Family Oriented.
No Contracts - If we don't measure up, it's simple to move on from us.
All cleaners speak English.
We carry a One Million Dollar liability insurance policy to protect our clients and their property from any cleaning mishaps.

Meet Our Dedicated Team Members

Scott Szlachta

As the owner and operations manager, Scott oversees all aspects of the business—from hiring skilled staff to ensuring our clients receive the highest level of service.

Caleigh

Our lead cleaner and trainer, Caleigh, ensures that every member of our team adheres to our strict standards of cleanliness. She develops training programs to equip our staff with the best practices in the industry.

Our Team of Cleaners

Our Core Values Shape Our Service

Personalized Cleaning Plans: Customization is in our name! We’ll walk through your space together to select the specific areas you’d like deep cleaned, using only safe, eco-friendly products for a healthy environment.
Familiar Faces: We strive to build long-term relationships with our clients by sending the same cleaning professionals to your home or office each time. This consistency helps us understand your preferences and needs better.
Contract-Free Services: We believe in providing flexibility. Our clients enjoy the freedom of choosing services without being tied to long-term contracts.
Fair Pricing: Transparency is key! Our pricing is straightforward, with no hidden fees. You only pay for the services you request. Our pricing covers everything you need for a spotless space. Supplies are included, so you won’t pay anything extra—just a seamless, worry-free service every time.
Thorough Background Checks: Your safety and trust are paramount. All our employees undergo extensive background checks before joining our team.
Liability Insurance: We are fully insured, providing you with peace of mind that you’re protected while we take care of your space.

Your Satisfaction is Our Commitment

At Customized Cleaning, we are more than just a cleaning service; we are a trusted partner committed to your satisfaction. Whether you need residential or office cleaning services in Crystal Lake and the surrounding areas, learn more about our services and how we can assist you!

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