Protection Guaranteed: Customized Cleaning Offers Insured and Bonded Service for Crystal Lake Area Households

Customized Cleaning LLC, a house cleaning service based in Crystal Lake, today formally published its Protection Guaranteed policy, detailing $1,000,000 in liability insurance and 100% bonded employees. The policy clarifies coverage, how to report an issue, and expected response timelines for customers across McHenry County.

Policy Standards

The Protection Guaranteed policy sets clear expectations for coverage, claims, and support across every service visit.

• Coverage: $1,000,000 liability insurance; all employees are bonded.
• Claims: A simple three‑step process—report, review, and resolution—with direct support via phone or email.
• Scope: Applies to all residential services, including Deep Cleaning, Move Out Cleaning, Continuous Cleaning, and Commercial Cleaning.
• Availability: Customer support is available daily during standard operating hours (6:00 AM–8:30 PM CT).
• Service area: Crystal Lake and neighboring communities, including Lakewood, Woodstock, Bull Valley, Wonder Lake, Island Lake, Fox River Grove, Algonquin, Lake in the Hills, Barrington, Barrington Hills, and Cary.

The company also reiterates its background‑check standards and in‑home safety protocols to protect both customers and team members. <em>Proof of insurance (COI) available upon request.</em>

Policy Highlights

• $1,000,000 liability insurance limit.
• 100% of employees are bonded.
• 7‑day service availability: 6:00 AM–8:30 PM CT.

Homeowners get a single, transparent policy covering every visit. No fine‑print surprises and a direct line to a local owner if something needs attention. With coverage in place and a straightforward claims process, bookings are simpler and lower‑risk for busy families in and around Crystal Lake.

Customer Impact

Homeowners get a single, transparent policy covering every visit—no fine‑print surprises—and a direct line to a local owner if something needs attention. Incidents reported within 48 hours receive a same‑day acknowledgement and a resolution plan within two business days.